It’s all good and well to develop Core Values, an inspiring BHAG or a strategy to win, but unless you can find a way to bring these elements to life, and for them to be important to the people in your organisation, it is worth very little. That’s why we recommend you find fun, engaging ways to align team members with what is most important for the business. As Rackspace ‘Godfather of Fanatical Support’ David Bryce reflects, ” We got unhappy customers, Read More...
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